If, for any reason, you need to return a product for exchange or repair, or need technical assistance please contact the Flexineb technical support team on +353 91 799 778 or by email on firstname.lastname@example.org.
For customers within Ireland, we will endeavour to return your products within 48 hours. For customers outside of Ireland, we will endeavour to return your products in 48 hours+, however this will be dependent on your geographical location.
If returning a Full Flexineb System, we ask that it is cleaned down completely and disinfected.
Please include a completed note with the reason for return, your name address & telephone no and/or the product information for the exchange. Nortev reserves the right to refuse any returns where it is apparent that this requirement has not been met. These conditions do not affect your statutory rights.